NEW ACCOUNTS
BEIMAR is a wholesale distributor who ONLY sells to businesses that embellish or resell our items. New customers will need to complete an online new account application. You will be asked to provide a copy of your current Resale Tax ID and Business License.
Customers who ship their order within the state of California MUST have a valid California Resale Certificate as required by State Law.
TERMS
BEIMAR's preferred payment method is MasterCard, Visa, and ACH (cash is not accepted). When paying by credit card, the cardholder must be an authorized representative of the company. We do not accept third-party credit cards. Orders can also be shipped on approved credit for those customers that meet specific credit requirements. A credit application must be submitted, and it may take up to 10 business days for processing. Company checks are accepted on approval only. A $25.00 service charge will be applied to all NSF checks. An interest charge of 6-8% per month may also be applied to all past due balances. Customers will be responsible for paying attorney and litigation fees if any legal action towards their account occurs.
PRICES and STYLES
Prices are subject to change without notice. We reserve the right to change or discontinue styles, colors, and sizes without notice. Please contact customer service to confirm current styles and pricing.
ORDERING and SHIPPING
BEIMAR makes every effort to process and ship all credit-approved orders in a 24-hour period. However, this is not a guarantee and may change depending on the time of year. Inventory is allocated only to credit approved orders on a first-come, first-serve basis. We do not hold stock for non-credit-approved or past due accounts.
BEIMAR receives orders through our online ordering portal at www.beimar.com. In general, orders are processed more quickly using this method. Orders received via phone must be reviewed and approved by the customer before the order is processed for shipping. This will ensure your order is accurate. Please allow extra time for this process.
BEIMAR’s preferred shipper is United Parcel Service (UPS), FOB Ontario, California 91761. All orders are shipped UPS ground unless otherwise noted by the customer. We do not guarantee transit times with third-party carriers. BEIMAR is not responsible for any damage, loss, or non-delivered orders during the shipment process. Claims can be made directly with UPS.
COMPLIMENTARY SHIPPING
BEIMAR offers complimentary ground shipping within the 48 contiguous United States for online orders $400+. Free Freight does not apply to special, bulk, custom, or program pricing. It is solely BEIMAR’s discretion to choose a shipping carrier and transit time. Shipping carriers and transit time can vary. If you request a specific carrier and/or transit time, the complimentary shipping offer will become null and void.
CUSTOMER PICK-UPS
Beimar offers customer pick-ups at 2019 S. Business Pkwy, Ontario, CA 91760. We require a minimum of three hours to pull online orders only for same-day pick-up for most order sizes. Bulk orders may require more time. Please contact our Customer Service Department for an estimate. Any orders process for the same day after 1 pm PST will be available for pick-up the next business day. Our pick-up hours of operation are 9:00 am – 4:00 pm PST.
DECORATING
BEIMAR provides blank garments for the decorating industry. We do not offer decorating services, instruction, nor suggestions to our customers. We can only provide you with details concerning BEIMAR garments. Therefore, we strongly suggest you TEST a garment with your preferred decorating process. This will help you to achieve the best quality possible.
RETURNS
If you have a problem or discrepancy with an order, please contact Customer Service at 909.390.8088. Have your invoice or order number ready when you call. Note the following:
- All claims must be made within five business days of receipt.
- BEIMAR must receive returns within 30 days of issuing the authorization.
- We suggest you first TEST a garment with your preferred decorating process. This will help you to achieve the best quality possible.
- Inspect all items before decorating. Any merchandise that has been decorated or washed is not returnable.
- A Return Authorization is needed on all returns. If it cannot be located, the shipment will not be accepted and will be returned to the sender at sender’s expense.
- BEIMAR is not obligated to issue credit for non-approved returned items.
- BEIMAR charges a 20% restocking fee on any returned or refused shipments in addition to both the outbound and returned freight costs, including COD fees.
- BEIMAR will issue credit after receipt of goods. Allow 4-5 business days after receipt for processing.
PRODUCT DESCRIPTION
BEIMAR attempts to be as accurate as possible on our website and catalog. However, BEIMAR does not warrant the product descriptions or other content of BEIMAR.com is correct, complete, reliable, current, or error-free. If a product offered by BEIMAR itself is not as described, your sole remedy is to return it in an unused condition.
CANCELLATIONS
All cancellations are subject to BEIMAR approval and must be in writing. No cancellations are accepted for any semi-custom or custom orders already in progress. Backorders not shipped within 45 business days will be automatically canceled.
These terms and conditions apply to all orders placed with BEIMAR. Terms are subject to change without prior notification. Updated terms can be found at www.BEIMAR.com.
CLOSEOUTS
All closeouts offered by BEIMAR are considered final sales. NO RETURNS or CREDITS. All transactions of closeout items will be paid by ACH, E-Check, or Credit Card. If Credit Card is used as a form of payment, there will be a processing fee of 3%.
PREPARED FOR DYE GARMENTS
We highly recommend a test run of what is planned for the dye or wash treatment on the PFD Garments as each dye house will have a different method, and therefore, shrinkage may not be consistent. Since each dye/wash house uses various techniques, we cannot be held liable for shrinkage, growth, shading, twisting, pilling, or the final product after the garment dye process. Again, it is best to run a test before dyeing/washing all garments as we cannot be held liable for any after-dye/wash issues.
Due to the nature of the dyeing process, it is expected to have a 3-5% fallout (second quality) due to the abrasion of the dye baths and treatment batches which could cause small holes. This is based on standard Pigment Dye or Direct Dye treatments (1 treatment process only). When using Bleaching technics, or multiple treatments combined, it is expected for further damage to the cotton, resulting in 5-8% fallout (second quality) due to the abrasion of the treatments. It is your responsibility to calculate this amount into your purchase. These units will not be refundable.
